Losing Face – Showing a weakness or criticising someone in public will damage their reputation and both them and yourself could lose face. 0000000920 00000 n
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Business Communication Quarterly 2006 69: 4, 439-443 Download Citation. In a Chinese environment a subordinate would rarely question, interrupt or disagree with their manager, especially in a public setting. If you come across this kind of situation, assure them that you are impressed by their English skills, give them compliments, and even try your own hand at Chinese, they will automatically feel a lot more comfortable around you and at the same time you will be improving their face. In Chinese circles they know how to read between the lines, but foreigners may find this situation more awkward or frustrating. %PDF-1.4
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A more common response is ‘maybe’ or ‘I will think about it…’, or it might even be that a tricky situation is ignored until it is forgotten about. xref
The concept of ‘Face’ however, and gaining and losing face, is something that we are not so familiar with in the west. 0000000840 00000 n
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Many small rules and taboos exist, but a general knowledge about keeping face and basic etiquette are most important. Chinese culture so as to pay special attention to the inter-linkage between Chinese face and the dimensions of uncertainty avoidance and masculinity.
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The Chinese term for negotiation, tan pan, combines two characters that mean ‘to discuss’ and ‘to judge’. This is not always the case in China; negotiations can often seem quite drawn out and sometimes a conclusive decision may not ever be reached. COMMUNICATIVE STRATEGIES AND TACTICS IN THE ASPECT OF THE CULTUROLOGICAL PARAMETER “DISTANCE OF POWER”.
The best thing to do is be patient, take a deep breath and try resolve the situation privately. 0000002449 00000 n
If you are coming to China for business or any activity for that matter is it important to be aware of ‘face’ and how you may come across it in your day-to-day life here. Giving an expensive gift when meeting someone. Related recommendations are provided for business practitioners and researchers. “The difference between foreigner and Chinese is much more important in Chinese business culture than the difference between men and women. The importance of Face in Chinese Business. Indigenous Chinese Management Philosophies. Learn about our remote access options, Assistant Professor, College of Hospitality, Retail and Sport Management, University of South Carolina. If you are able to uphold the fundamentals of face and give your colleagues and managers face it will always be appreciated. This article describes findings of in‐depth interviews about the role of face in Chinese business culture with 34 Chinese businesspersons and 8 American businesspersons who were operating in major mainland Chinese commercial centers.
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These insights are helpful to get along in Chinese Work Culture. trailer
A model of face practices was developed that describes dominant face practices and related strategies based on the following business relationships: horizontal insiders, vertical insiders, and outsiders. Westerners, when conducting business and trying to seal deals, are used to straight forward answers from partners or clients whether it be a ‘Yes’ or a ‘No’.
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