I am very happy with the way my investments are doing. I know its a busy time for the markets, BUT surely its critical to cater for that mass demand when building a site. Fidelity International Review. I will pass your feedback around combined documents to our team. Thank you for the review Stephen - I'm glad you find the our information useful and our customer service team helpful. Thanks for the review Catherine, I'm glad you've found our team helpful! Thanks for the review! Service has always been excellent, platform is intuitive and easy to use and staff knowledgeable and helpful. Web page is too slow and has too many silly errors. Overall, if you are looking for choice and online functionality, I probably wouldn't recommend them. Thank you for your review Kay - it's great to hear that you're making the most of our offering and enjoying it too! Cost me a lot of money today and so will be closing my account asap!!! I look at Fidelity products (including the Fidelity ISA and the Fidelity SIPP), its services as well as Fidelity's charges and investment range. As a company interested in maintaining clientele, this is understandable. I have been trying all day yesterday & today to invest some cash. Nice polite people. Platform has been down all day and unable to sell shares. Thanks for the feedback Ted, it's great to hear that you're enjoying your experience! If you open a tax-advantaged account, like ISA/SIPP account, there is also an annual service fee you'll be charged. Check out what 1,134 people have written so far, and share your own experience. Easy website to use and it provides useful reports. We have recently introduced a Cash Management Account which allows you to ensure that all fees are deducted from a centralised cash post, rather than from your investments. Most unreliable service there is. Thanks for the review Terence and glad to hear you are generally happy with Fidelity. All reports are aimed at the promotion of Fidelity and a conservative view of investment. Web page is too slow and has too many errors, BEWARE THE TIMING OF CHANGING DIRECT DEBITS. Satisfactory service in all ways. The website is easy to navigate and the returns on investments are reasonable. All rights reserved. Plenty of flexibility therefore and HMRC information is provided too. Website capability not built for high demand days, Service is good, online servers not so good. Easy to contact someone when needed. I'm glad that you're happy with the service we offer and look forward to continuing to help you meet your financial goals. Do you agree with Fidelity International’s 4-star rating? © 2020 Trustpilot A/S. Thank you - those are 3 things we strive hard to achieve so great to get your feedback. Is to use interface makes investing for the future a pretty simple task. On the expensive side, especially compared with eToro. Worst company ever, avoid. Thanks for the review Gary, I'm glad you enjoy our online facilities! We created a host of handy 'how-to guides' which can be found here: https://help.fidelity.co.uk/site/. Thank you for your feedback Anthony, we are always looking for ways to improve our service and I'm glad you agree with these changes! The information available on line is excellent. Fidelity International charges a £10 flat-fee if you don't invest with a regular savings plan, while £1.5 if you do so. Thank you for the review Stephen - I'm glad you find the our information useful and our customer service team helpful. Thank you for the review, I'm glad you're enjoying our service. The website is user friendly including the secure messaging service. Do you agree with Fidelity International’s 4-star rating? Thanks for the review Chris, I'm glad to learn that you are enjoying our using our platform! Thank you for the review Shirley, I'm happy to hear that our service is living up to the high standards we hold. ... Fidelity International was launched in 1969 as the international arm of Fidelity Investments. I am very happy with the way my investments are doing. Online platform down all day. Money can be moved around within accounts or across from your bank account. Very good website, easy to use and always improving. Fid fees lower than HL but more higher than Share Centre. The website can only handle light traffic - it crashes as soon as there is significant activity, as so many note below. I HAVE FOUND FIDELITY VERY PROFESSIONAL IN EVERYTHING THAT THEY DO. 771 Fidelity International reviews. All rights reserved. Easy to contact someone when needed. Thank you Margaret. A new sly gambit from Fidelity on Trustpilot: to counter the times the website crashes, and the subsequent bad reviews, Fidelity follows this up with INVITED reviews to create a better 'gap' between the genuine bad reviews and the bogus green ones. Professional informed information and good customer service. I changed from another provider to Fidelity. I like the way you can see easily how your investments are doing and also can search easily for other investments and add them to your watch list before going ahead with a purchase. Increased my direct debit in October but because I enacted this at the end of the month the revised payment is due to be implemented/taken on 1 December (that's fine) but no direct debit (at the existing lower value) was taken for November! They also do not have a lifetime ISA. A free inside look at company reviews and salaries posted anonymously by employees. Share dealing orders made by phone are charged £30 each. I asked for help and it was dealt with the utmost courtesy and patience. The recent attempt was tinkering on the edges. Easy website to use and it provides useful reports. Recently, I have been trying to put cash in to the new cash account to pay the fees so that units are not sold for that purpose. Everything my account is online and ease to see. Thank you for your feedback Anthony, we are always looking for ways to improve our service and I'm glad you agree with these changes! Thank you for your your review Steve, and for being such a long standing customer! Thanks for the review Catherine, I'm glad you've found our team helpful! Thanks for the review Terence and glad to hear you are generally happy with Fidelity. Web page is too slow and has too many silly errors. Thanks for the review Christine - I'm glad to hear that you're enjoying the experience! This is an independent Fidelity* review in which I look at whether it is the best investment platform in the UK. Excellent web site and app. No problems todate.Money in my account always on time and prior notice of transactionsregarding Investment funds appreciated. ii) be shown information at the end of a trading day details of the rise or fall of any investment in that trading day. We have recently introduced a Cash Management Account which allows you to ensure that all fees are deducted from a centralised cash post, rather than from your investments. The website is easy to navigate and the pages clear. Thanks for the review - I'm glad to learn you enjoy our content! First class business Super easy ways to run your account. Thank you for your feedback Michael, we're pleased you're happy with the services we provide. Fidelity needs to modernise their website. So no chance of buying/selling when you really want to. Much cheaper than Hargreaves Lansdown. Alway give lots of current advise and ease to use website, Trutworthy investment companyUser friendly on-line transactions. I do like the Fidelity investment platform but I would would like to :- i) choose myself which investment Fidelity takes any fees from. Fidelity investment platform review We analyse the charges levied by Fidelity and ask whether the investment platform provides good value for investors. © 2020 Trustpilot A/S. Very easy to use website - always able to complete what I'm looking for. Thanks for the review Chris, I'm glad to learn that you are enjoying our using our platform! Thanks so much. I read a review of the Fidelity Service - can't remember where - that said the systems seem to be stuck together rather designed as a fully integrated system. The performance of my investments is very satisfactory. The annual service depends on whether you choose regular savings plans or not. We’re sorry that you experienced intermittent service issues. Beware. Recently, I have been trying to put cash in to the new cash account to pay the fees so that units are not sold for that purpose. Thanks for the review Christine - I'm glad to hear that you're enjoying the experience! Good improvements to website most welcome. I also don't know how much money I have made since my account inception and I have found Fidelity does not have as much choice when it comes to funds, investment trusts, EFTs or shares that other platforms have.
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